1) To achieve the best performance with your Zero Clients, ensure that the main computer meets the necessary processor and RAM requirements. Review the Requirements for the Main PC and ensure that your network infrastructure is adequate. Up to 5 Zero Clients can be connected via a wireless network with good connectivity. For 6 or more Zero Clients, it's advisable to use a wired network with a minimum of 100mbps, and for 10 or more units, a minimum of 1000mbps is essential.
2) Make sure that the operating system of the Main Computer or Server is either Windows 10 Pro, Enterprise, or Ultimate, or Windows 11 Pro, Enterprise, or Ultimate. (Starter, Home, and Preview editions of personal Windows systems are not supported). If you choose to use a Server as the main computer, you can use the aforementioned Windows versions or Windows Server 2012, Windows Server 2012 R2, Windows Server 2016, Windows Server 2019, Windows Server 2022.
3) Download the software installers from our Downloads page: a) vMatrix Server Manager, b) RDP Wrapper Library, or purchase and download CALs from Microsoft RDS from our peripherals site (see Additional Important Information for more details), c) VLC Media Player (optional but recommended – see details in Additional Important Information).
ADDITIONAL IMPORTANT INFORMATION:
About VMatrix Server Manager:
vMatrix Server Manager is a centralized management tool designed to manage and control the devices and users using vMatrix technology. It is a desktop virtualization platform that enables the deployment and management of shared virtual desktops on a centralized computer or server, allowing multiple users to access computer resources and applications from devices such as Zero Clients.
The vMatrix Server Manager provides an intuitive user interface that allows IT administrators to supervise and manage various aspects of the vMatrix infrastructure, such as resource allocation, access policy configuration, software installation and updates, system performance monitoring, and remote troubleshooting. In summary, vMatrix Server Manager is an essential tool for managing and optimizing the desktop virtualization environment based on vMatrix technology, ensuring optimal performance and a smooth user experience for end-users.
About RDP Wrapper and Microsoft RDS CALs:
RDP Wrapper: is an open-source software application that enables the Remote Desktop Protocol (RDP) service on Windows 10 and 11 Pro or higher operating systems. This tool provides an alternative solution to allow multiple users to connect to and control a computer remotely through Windows Remote Desktop. RDP Wrapper works by patching system files and modifying system settings to allow additional RDP connections, providing more flexibility and functionality to users who want to access their systems remotely.
Microsoft RDS CALs (Client Access Licenses): Microsoft Remote Desktop Services (RDS) Client Access Licenses (CALs) are official licenses required to access and use advanced features of Remote Desktop Services on Windows servers legally and in compliance with Microsoft licensing policies.
About VLC media player:
It is recommended to install VLC Media Player and configure it as the default video player for cases where video playback is frequently required; starting from vMatrix 2.0, vCloudPoint introduced a new feature that, when using the VLC player, allows video playback locally on the Zero Client instead of the Main Computer's CPU. This function aims to significantly reduce CPU consumption on the host side in video playback and help support more video users at once, especially in cases where simultaneous video playback is required. This feature is compatible with VLC player 3.x or higher versions and works automatically after installing vMatrix 2.x.
Important to note: As multimedia content is not processed on the Main Computer, the administrator cannot view multimedia content within the VLC player through monitoring on the main computer.
With other players such as Windows Media Player or others, the playback process is performed on the main computer, slowing down in case multiple Zero Clients are playing videos at once.
1) Disable Windows Security Software (Win Defender) during the installation of vMatrix Server Manager and RDP Wrapper, as changes to system drivers may cause installation errors by security software.
2) Run the vMatrix Server Manager installer; After installation, a reboot is necessary, but it can be done after the rest of the software has been installed.
3) Install the RDP Wrapper package.
4) Install VLC Media Player and other necessary software.
5) Restart, then create user accounts with vMatrix Server Manager, connect the Zero Clients, and the installation will be ready.
6) To log in to a user from a Zero Client, enter the private IP of the PC where the vMatrix Server Manager was installed followed by the port configured in vMatrix and RDP Wrapper. Example: 192.168.1.1:13389
Important:
- If you encounter operational issues on Windows 10 or Windows 11 after an update, run the update.bat file.
- It is recommended to have the original termsrv.dll file with the RDP Wrapper installation. If you have modified it before with other patches, it may become unstable and crash at any time.
If you have any queries, please refer to the FAQ section or email [email protected] for assistance. Note: Support is only provided to customers in the United States of America who have made purchases on our website or our Amazon account. Please provide us with the serial number of the equipment.
1) Disable Windows Security Software (Win Defender) during the installation of vMatrix Server Manager and Microsoft RDS CAL, as changes to system drivers may cause installation errors by security software.
2) Run the vMatrix Server Manager installer; After installation, a reboot is necessary, but it can be done after the rest of the software has been installed.
3) Activate or assign CALs to the corresponding RDS server through Microsoft's license management tools.
Installation of a Microsoft Remote Desktop Services (RDS) Client Access License (CAL) is not a conventional installation process like installing software or an application on a server. Instead, installing RDS CAL involves acquiring the necessary licenses and then activating or assigning them to the appropriate RDS server through Microsoft's license management tools.
Overview of the steps involved in the RDS CAL installation process:
- Acquiring Licenses: First, you need to acquire the required Microsoft RDS CALs for your specific environment. You can purchase CALs through an authorized Microsoft provider or a software distributor.
- CAL Activation: Once you have acquired the RDS CALs, you need to activate them using Microsoft's license management tools, such as the Remote Desktop Services Licensing Service (RDSLS) or the Remote Desktop Services Licensing Service (RDSLS). During this process, you enter the corresponding license codes to activate the CALs on the RDS server.
- CAL Assignment: After activating the CALs, you need to assign them to specific users or devices that need to access Remote Desktop Services functions on the server. This is done through the same Microsoft license management tools mentioned above.
- Monitoring and Management: Once the RDS CALs are activated and assigned, it is important to monitor and manage their usage to ensure compliance with Microsoft licensing requirements. This may include tracking the number of simultaneous RDP connections and managing available CALs to avoid exceeding licensing limits.
It is important to follow Microsoft's licensing procedures and policies throughout the process to ensure that the RDS environment is legally compliant and has adequate access to Remote Desktop Services advanced features. If you have specific questions about the RDS CAL installation process in your environment, it is advisable to consult Microsoft's official documentation or contact Microsoft technical support for further assistance.
4) Install VLC Media Player and other necessary software.
5) Restart, then create user accounts with vMatrix Server Manager, connect the Zero Clients, and the installation will be ready.
6) To log in to a user from a Zero Client, enter the private IP of the PC where the vMatrix Server Manager was installed followed by the port configured in vMatrix and Microsoft RDP CAL. Example: 192.168.1.1:13389
If you have any queries, please refer to the FAQ section or email [email protected] for assistance. Note: Support is only provided to customers in the United States of America who have made purchases on our website or our Amazon account. Please provide us with the serial number of the equipment.